Technology Solutions Outsource

Advanced Technology Outsourcing Services UAE

We Build IT Capabilities that are more Scalable, Agile, Reliable and Responsive to Business Needs.

Leveraging IT Experts and Systems for Business Results

IT Helpdesk Outsourcing

Reduce risk through multi-site support and introduce remote or self-service capabilities to cut help desk costs by 30 percent to 50 percent.

Desktop Support

We support the hardware and software of your end users’ desktop environment, including printers and other devices connected to it.

On-site User Support

We provide on-site resources to help solve problems that can’t be solved remotely.

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Network & Telecom Outsourcing

Establish a more secure and robust network infrastructure, minimize network downtime and reduce network operating costs 10 percent to 20 percent.

Data Center Outsourcing

Reduce complexity, improve utilization, mitigate risks associated with staff turnover and reduce data center operating costs by 15 percent to 25 percent.

Cloud Computing

Our cloud assessment will ensure you have the best cloud hosting configurations whether you are using AWS, Azure or working in complex hybrid environments.

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We enable organizations to create a more cost-effective and responsive IT infrastructure that enables rapid response to changing market conditions. IBT work closely with clients to deliver infrastructure services that align with their unique business objectives, boost agility and foster an environment of innovation and continuous improvement.

Significant Savings, Predictable IT Costs, Best Practices and Customized Service Quality

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Remote IT Infrastructure

IBT RIM services are designed to address the necessities of your IT assets, for both on-premises and cloud infrastructure.

DIGITAL MARKETING

We’ve developed an approach to shaping digital strategies for our clients that result in defining prioritized, cost-effective solutions that deliver a measurable Return on Investment.

SERVICE LEVEL AGREEMENT

Service Level Agreements (SLAs) essentially express our commitment to deal with your IT problems and request within a contracted time frame.

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BUSINESS DRIVEN IT

Innovative IT solutions provide digital touch points and superior intelligence by integrating infrastructure, cloud, mobility and business process operations to maximize IT investments.

Reduce Operational Expenses

Technology should streamline business operations and reduce the inherent friction of servicing customers and bringing products to market.

Mitigate Business Risk

The only other reason for a company to invest in technology is to provide secure and stable business operations in areas such as regulatory compliance, security and disaster recovery.

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Leave the technology challenges to us!