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Customer Care Outsourcing in Dubai & Abu Dhabi, UAE

Boost Your Customer Care - Explore Outsourcing Solutions Today

IBT’s customer care outsourcing includes revenue management, customized customer support service, order processing services, after sales support and many other. We work in a fashion that ensures seamless integration of your business. You can enhance your brand value by implementation of customized ‘Customer Relationship Management Strategy’. The supportive services like inbound and outbound call center support, live chat, mobile SMSs and email management aid in achieve your business goals. Transform your customer experience with our exceptional customer support services. Learn more about our customized customer care support services and how they can benefit your business. As one of the top customer support companies, we cover all aspects of customer service, from handling inquiries to providing technical assistance, with precision and professionalism. With our customer care outsourcing Dubai, you can enjoy the flexibility of scalable solutions that seamlessly adapt to your business growth, providing cost-effective options without compromising quality.

Outsource your customer support services to us and enjoy the benefits of reduced operational costs and improved service quality. Customer care support is the team of people who provide help when customers have trouble with a company’s products or services. IBT customer support services teams provide technical assistance with products or answer customers’ questions about their purchases or experiences. Customer care support is the process of solving any customer challenges and pain points immediately via phone, email, live chat, tickets, or social media platforms.

IBT recognize as the best customer support companies to help you get your customers’ issues off your desk so you can get back to managing your core operations. Is your business facing challenges with managing customer service demands? Discover the power of customer care outsourcing Dubai.

Streamline Support - Elevate Your Business with Customer Care Outsourcing
customer care outsourcing

What We Offer

customer care support

We’re here to exceed expectations of your customers.


Inbound Customer Service:

Our market-tested technology, unparalleled agent training techniques and skill in customer interactions across multiple mediums deliver fast response times to customer calls and prospect inquiries.

Back Office Services:

Outsourcing your back office support will not only cut your operational cost significantly but also allows you to foresee it in the upcoming years.

Chat and Email Support:

Live chat support helps assists businesses connect to their clients proactively by encouraging them to an online chat.

Billing and Collections:

Billing and Collections handle a lot of confidential information like the personal and banking information of the customers, We abide to global security standards to protect the identity and information of any individual.

Technical Support:

Outsourcing your Tech Support Services allows your team to focus on product development and getting the feedback required to improve future runs; While saving costs overall.

Data Entry Services:

Data Entry Outsourcing services could be among the most cost-effective moves your company invests in, with immediately noticeable impacts.

Why Outsource to IBT

customer support services

When support is good, clients say “thanks”. When it’s stellar, they go “WOW”!

Scalable 24/7/365 support:

Meet your customers’ needs and demands with our 24/7/365 support in any time zone.

Omnichannel Services:

Find the most effective tools and metrics that suit your company’s needs in the best way.

10+ Years of Global Experience

Deliver effortless customer experiences with a team of qualified experts.

Strategic Solutions - Drive Growth with Customer Care Outsourcing Dubai

customer care outsourcing dubai

Elevate your customer care standards with our premier Customer Care Outsourcing Dubai!

Seamless Service - Harness the Benefits of Customer Support Companies

customer support companies

Partner with customer support companies today and take your customer service to the next level.

We bring "Wow" support experience to your customers