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BPO solutions are essential as any company’s back-office management and operations have deep impact on its success. Various transactional processes like orders fulfillment, applications processing, transactions, billing and collection contribute towards large data accumulation in companies which require a professional business process outsourcing company to handle them. IBT offers quality back office BPO services, empowering our clients’ business operations and enhance their business efficiency.

Business Process Outsourcing (BPO) Services Offered by IBT


Data Entry

Right from mid-level to high-level companies, they face the problem of effective data management. With our professional and exponential data entry services, the entire work would be done in a similar fashion as your in-house team.


Back-end Support

At IBT we understand that every business is different when it comes to their back-office support system and need a customized package. Business process outsourcing from us can help you enjoy customization of such services and guarantee increase of business productivity and sustained brand image in Dubai.


Document Scanning

One of the toughest tasks faced by companies today, is conversion of documents into proper digital layout. By using IBT’s document scanning facility, companies can remarkably reduce the storage space allotted for paper copies. On the top, document scanning services is helpful in proper organization and access of the documents.


Help-Desk Support

IBT’s BPO solutions provides a more polished version and professional 24/7 instant help desk support to our clients. We are an authorized and certified business process outsourcing company in South Asia and all over the globe. Extended help-desk support is given through sources like chat support and voice support.


Customer Assistance

Every business dealing in any product or services have a customer base, that needs assistance or support. It can be terms of any query, pre-sales enquiry, post-sales assistance, any issues, etc. With our expert business process outsourcing service in Dubai, we help you have a customer service team dedicated exclusively for your project, that take care of your business reputation and offers high-end service to your customers.


Data Conversion

Document conversion, catalogue conversion, PDF file conversion, etc. are few services that we offer under data conversion services of our BPO solutions. The team of data conversion experts have complete knowledge of data compilation process generating an output that is compatible to wide variety of devices.


Accounting Services

As a business process outsourcing company, handling any organization’s accounting or bookkeeping services is the most complicated part. IBT’s team of accounting wizards have the essential expertise and skills required to fulfill this task with precision. Our team is well-equipped and have in-depth knowledge of all accounting software models.


Transcription Services

Transcription services with industry-best quality of audio/video makes IBT a world-class business process outsourcing company in Dubai. We give attention even to the minutest to detail. Our professionals are well-trained even in for tough situations, like getting most out of the trying audio/video files.


BPO solutions for various industries:

  1. Automotive BPO
  2. Travel and tourism BPO
  3. Insurance BPO
  4. Education BPO
  5. Entertainment and Media BPO
  6. Healthcare BPO
  7. Real Estate BPO
  8. Banking BPO
  9. Finance and Accounting BPO
  10. Logistics BPO
  11. Manufacturing and chemical BPO

IBT, Best BPO Services Provider among BPO Companies in Dubai, UAE

Hire our business process outsourcing service and let us take care of managing your customers with our best BPO solutions in Dubai targeted towards smooth functioning of your business and its functionality. IBT’s benefits are not confined to just few factors; hiring us means you get complete return on investment.

  • Use of latest technologies
  • Team of field experts
  • 24/7 customer support
  • Cost-effective BPO solutions
  • Organized workplace
  • Regular reports and updates
  • Data Security and Confidentiality
  • Scalability and Adaptability
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