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Business Process Outsourcing (BPO) Services Company in Dubai & Abu Dhabi, UAE

Business Process Outsourcing (BPO) Services

Any company’s back office operations and management have deep impact on its success. Various transactional processes like applications processing, orders fulfillment, transactions, billing and collection contribute towards large accumulation of data in companies which require effective back office solutions to handle them. IBT offers quality back office BPO services, empowering our clients’ business operations and enhance their business efficiency.

Business Process Outsourcing (BPO) Services Offered by IBT


Data Entry

Right from mid-level to high-level companies, they face the problem of effective data management. With our professional and exponential data entry services, the entire work would be done in a similar fashion as your in-house team.


Back-end Support

At IBT we understand that every business is different when it comes to their back-office support system and need a customized package. We are experts in customization of such services and guarantee increase of business productivity and sustained brand image in the market.


Document Scanning

One of the toughest tasks faced by companies today, is conversion of documents into proper digital layout. By using IBT’s document scanning facility, companies can remarkably reduce the storage space allotted for paper copies. On the top, document scanning services is helpful in proper organization and access of the documents.


Help-Desk Support

IBT provides a more polished version and professional 24/7 instant help desk support to our clients. We are an authorized and certified BPO service provider in South Asia and all over the globe. Extended help-desk support is given through sources like chat support and voice support.


Customer Assistance

Every business dealing in any product or services have a customer base, that needs assistance or support. It can be terms of any query, pre-sales enquiry, post-sales assistance, any issues, etc. We help you have a customer service team dedicated exclusively for your project, that take care of your business reputation and offers high-end service to your customers.


Data Conversion

Document conversion, catalogue conversion, PDF file conversion, etc. are few services that we offer under data conversion services. The team of data conversion experts have complete knowledge of data compilation process generating an output that is compatible to wide variety of devices.


Accounting Services

As a business process outsourcing company, handling any organization’s accounting or bookkeeping services is the most complicated part. IBT has a team of accounting wizards that have required skills and expertise needed to complete this task with perfection. Our team is well-equipped and have in-depth knowledge of all accounting software models.


Transcription Services

IBT specialty lies in the domain of providing transcription services with industry-best quality of audio/video. We give attention even to the minutest to detail. Our team is well-trained even in for tough situations, like getting most out of the trying audio/video files.


BPO services for various sectors:

  1. Automobiles
  2. Travel and tourism
  3. Insurance
  4. Education
  5. Entertainment
  6. Healthcare
  7. Real Estate
  8. Banking
  9. Finance
  10. Logistics
  11. Manufacturing and chemical

IBT, Best BPO Services Provider among BPO Companies in Dubai, UAE

Hire our business process outsourcing services and let us take care of managing your customers with our best of services targeted towards smooth functioning of your business and its functionality. IBT’s benefits are not confined to just few factors, by hiring us means you get complete return on investment.

  • Use of latest technologies
  • Team of field experts
  • 24/7 customer support
  • Cost-effective
  • Organized workplace
  • Regular reports and updates
  • Data Security and Confidentiality
  • Scalability and Adaptability
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