Operating an in-house call center involves significant upfront investment plus relentless ongoing fixed & variable costs. Internal call center operations also place intense demands on human resources, require complex technology, and can distract from focusing on your core business. Therefore, an increasing number of companies are realizing that keeping these operations in-house are not always […]

Information technology is becoming more and more complex, putting increasing demands on your resources and time. It is very important that all the paradigms of the IT resources are fully integrated to deliver a smooth functioning of your organization. To maintain a smooth flow, to ensure that the systems are running correctly at peak times, […]

With increased adoption of cloud storage, cloud infrastructure is being more popular. This popularity may be due to the cost and management problems faced with traditional enterprise infrastructure. There is an opportunity to move Enterprise Architecture to cloud and reduce cost significantly which many companies grab onto. Cloud computing which offers efficiency, performance, reliability, security, […]

There aren’t many businesses that would deny the value of customers. It’s simple, without a target audience to purchase the products or services being offered, business would simply cease to exist. Despite the almost universally recognized importance of customer service, there are many organizations that fail to do much more for their customers than pay […]

Whether you are shifting to a new office location or building a new office from scratch, there arises need to set-up IT infrastructure for the new office. Efficient and right choice of new office IT solutions in Dubai can work as a catalyst to boost your overall business’s productivity and efficiency. Your network or business […]

Why consider RIM services? Companies opting for remote infrastructure management services have outgrown in recent years from various industries and of all sizes. Deploying RIM adds value to any organization’s IT systems, reduces costs, maximizes efficiencies and advances service availability. Analysis of RIM services Backup Monitoring   Backup monitoring that falls under the service category […]

A receptionist is the first person that clients come into contact before proceeding to the concerned department or person. If a receptionist is not able to address the queries or is unavailable for the client, it could cost you loss of business. Hiring live virtual receptionist services from any on-shore or off-shore company should address […]

Are you planning to open a new hotel in Dubai? Do you want best IT solutions for new hotel in Dubai? Want to provide your guest best hotel experience? If your answer is Yes to these questions, then this blog is definitely going to help you in achieving your desired goal of enhanced guest experience […]

If you are an already established business or on the fast-track of growth and want to paint best picture of your company, then you need to give attention to provide satisfying customer care services to your consumers. Through any means, whether online or by the telephone line, it is essential to provide the customers flexibility […]

Start-ups having association with technology face great deal of pressure now-a-days making them focus more on marketing, sales and R&D. There is somewhat a mad rush among the start-up companies to build their brand and lure in the potential customers. Will you prefer your start-up to scramble managing your technology needs? Or prefer to use […]