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IBT - Technology & Outsourcing Company

IBT Overview

Commitment to your progress!


Intelligent Business Technologies LLC and IBT Global Call Centre Services LLC, UAE homegrown company has become a multinational & multicultural company. Both companies are branded as IBT.

IBT delivers digital transformation and end-to-end Technology & Outsourcing services from ideation to execution, facilitating over 1000+ enterprise clients to outperform the competition. “Born digital,” IBT takes an agile, synergetic approach to devising customized solutions across the digital value chain. Our broad expertise in Technology and Outsourcing makes your business more Profitable & Productive. Whether you need to drive your business more efficiently or expedite revenue growth, we can get you there.

IBT empowers global enterprises to address a twin mandate: to make their present operations as productive and cost-effective as viable and to fund innovation to unleash new potential across their organizations. What makes IBT unique is our intelligence to help clients meet both these challenges. We help them intensify productivity by ensuring that essential business functions work speedier, cheaper and better. And, our capability to conceptualize, engineer and implement new and expanded capacities allows clients to remodel legacy models to take their business to the next level.


Awards and Achievement

  1. Best Technology Company in UAE by Stars of Business, 2014
  2. Fastest Growing Outsourcing Company by Channel Connect 2015
  3. System Integrators of the Year, 2016
  4. Best BPO Company in UAE by Stars of Business, 2017
  5. Best Outsourcing Company by Global Enterprise Connect, 2018

IBT Values

Collaborative Spirit

IBT believes in forming true partnerships. We foster a collegial environment where individual viewpoints are respected, and fair dialogue is expected.

Able Thinking

IBT brings sound skills and forward-looking attitudes to work customer challenges. We use validated knowledge to make recommendations and render expert guidance to our customers.

Unrelenting Dedication

IBT is driven to meet client requirements with determination and grit. We embrace challenging challenges and do not rest until the problem is worked, the wise way.
Our success is mounted on the trust we earned from clients. We work shoulder-to-shoulder with our clients to solve intricate challenges in ways that minimize business risk and maximize opportunity. Our world-class talent becomes part of our clients’ teams, innovating with them and putting the apt technology to work for their organizations. And we invest in manufacturing collaborative client relationships that flex and grow to help fight new challenges with confidence, speed and dexterity.

We are pledged to maintaining the highest standards of corporate governance, which we believe is imperative for sustained success and long-term shareholder value.

Our People Our Strength

Our firm is intended to serve as one—a single global partnership strengthened by an active set of values, including a deep engagement with diversity.

We take a uniform approach to recruiting and skills advancement regardless of where our people are placed, so that we can promptly deliver the right team, with the right experience and expertise, to every client, anyplace in the world.

Our 400+ workforce include Engineers, Technical & Non-Technical Staff, Call Center Agents, Back-Office Team, Managers, Directors & Board Members. They joined IBT for the opportunity to apply their talents to obscure, important challenges.


The Future is Bright

When you work with us, you’ll see a bright business case. It’s a roadmap for uninterrupted improvement.

See how we can assist you to enable a better business through better Technology & Outsourcing Services.

There’s no time like the present, so act now!

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