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								VIRTUAL RECEPTION 
									Per Month
BASIC
Recommended
									Recommended
Per Month
STANDARD
							Per Month
VIRTUAL RECEPTION 
					Per Month
CALL CENTER OUTSOURCING.
VIRTUAL RECEPTION PACKAGE
Call Center Outsourcing Packages offered on a monthly basis, including inbound/outbound calls, customer service, tech support, and performance reporting.
 
															BASIC
Recommended
					Recommended
Per Month
CALL CENTER OUTSOURCING.
BASIC PACKAGE
Call Center Outsourcing Packages offered on a monthly basis, including inbound/outbound calls, customer service, tech support, and performance reporting.
 
															STANDARD
					Per Month
CALL CENTER OUTSOURCING.
STANDARD PACKAGE
Call Center Outsourcing Packages offered on a monthly basis, including inbound/outbound calls, customer service, tech support, and performance reporting.
 
															Brands That Trusts to IBT

















| Comparison Chart | VIRTUAL RECEPTION AED 750 Month | BASIC AED 3000 Month | STANDARD AED 5000 Month | 
|---|---|---|---|
| Features | |||
| Agents Allocation | ✓ | ✓ | ✓ | 
| Interactions Limit | 500 | 1000 | 2000 | 
| Variable Charges | AED 5 | AED 5 | AED 4 | 
| Multilingual Language Support | ✓ | ✓ | ✓ | 
| Type of Interactions Calls, Emails, Chat, WhatsApp | ✓ | ✓ | ✓ | 
| Reporting Frequency | ✓ | ✓ | ✓ | 
| Call To Action, Call Forwarding | ✓ | ✓ | ✓ | 
| SLA | ✓ | ✓ | |
| UAE Landline Number | 1X | 2X | |
| Team Lead | 2X | 4X | |
| Quality Analyst | ✓ | ||
| Operations Manager | ✓ | ||
| Basic CRM | ✓ | ✓ | ✓ | 
GLOBAL & REGIONAL BRANDS THAT TRUST IBT

























