Why should start-ups go for technology outsourcing solutions?
Start-ups having association with technology face great deal of pressure now-a-days making them focus more on marketing, sales and R&D. There is somewhat a mad rush among the start-up companies to build their brand and lure in the potential customers.
Will you prefer your start-up to scramble managing your technology needs? Or prefer to use technology outsourcing solutions and develop your product or service? They have the choice of either support themselves the products with engineers and resources, have a support team or just hire technology outsourcing services from a reliable IT company like IBT.
Reasons why start-ups stay in benefit by hiring technology outsourcing solutions:
Though start-ups have better knowledge about their products or services, but most of them fail to offer fully professional and efficient IT support to their venture. By outsourcing these tasks, even the support issues get addressed in a timely manner or with the right approach. The outsourcing service providers possess expertise in IT related services, documenting, etc. They can effectively resolve any IT related issue that arises and escalating it whenever required.
For start-ups time is critical. Deploying an internal team would drain them of multiple resources needed to accomplish tasks like building an infrastructure, implement the IT systems, hiring and training the support staff and more. Technology outsourcing services team with enough resources and tools would lessen the time taken to turn up the support team.
- Global Support
Most of the start-ups today aim to have a global footprint to have bigger revenue and business growth. To provide support on a global level is quite difficult from a single location. Hiring and training staff with multi-lingual skills and with 24/7 support is quite expensive and inefficient.
Building and training an internal team needs purchase of several items for setting-up the infrastructure like desks, software, computers, phones, etc. It can be an expensive affair. If you outsource your IT infrastructure needs from a right technology outsourcing solutions company, it could save you 50% or more on the overall company expenditure.
Situations where your start-ups’ sales skyrocket or any big contract has landed, the IT support team may need to extend their working hours, have fluency of other language or even increase the staff to support the extended number of tickets. Asking your IT support team to bear the large work load can be burdensome and taxing for development team. It would be expensive too. The outsourcing experts have skilled support teams that follow streamlined processes to scale rapidly in all areas of IT support.
Fast-growing start-ups can gain a lot by outsourcing certain IT functions that helps their team of experts to focus on core business functions. Being a critical function, technology outsourcing services should be taken from a reliable company.