Remote IT Infrastructure Management
Remote IT Support Provider Dubai, Abu Dhabi, UAE
Reducing expenditure on IT is key to global competitiveness. You can significantly reduce IT costs while gaining quicker and more versatile services by using remote IT infrastructure. It also has a number of advantages over traditional infrastructure management strategies, such as process improvements, active, more adaptable service, a lower risk of IT failure, and a 30% reduction in operating costs.
Through remote IT infrastructure, you can dramatically reduce IT expenditures and gain faster and more flexible services. Moreover, it offers many gains over conventional infrastructure management solutions, including process enhancements, active, more adaptable service, lower chance of IT failure, and a 30% decline in operational costs. To learn more about our remote infrastructure IT management services in Dubai, reach out to us today!
IBT’s Remote IT Support: Infrastructure Management Approach
REMOTE IT SUPPORT SERVICES WE OFFER
- TECHNOLOGY CONSULTING
- DETERMINING CAPACITY REQUIREMENTS
- VIRUS PROTECTION
- MONITORING AND ANALYSIS
- SUPPORT INFRASTRUCTURE OPERATIONS
- DATABASE ADMINISTRATION
- LOAD BALANCING SERVICES
- SIMPLIFYING INFRASTRUCTURE MANAGEMENT
- INTEGRITY AND SAFETY
- IT ASSET MANAGEMENT
- CONFIGURATION AND RELEASE MANAGEMENT
- ANTI-SPAM AND EMAIL SECURITY
- SECURITY AND NETWORKING SOLUTIONS
Key Service Components
LEVEL 1 - MONITOR: Checking across the infrastructure
- Event Management
- Escalation Management
Level 2 - ANALYSE: Analyzing data accumulated and make proposals
- Capacity Management
- Reporting Services
- Continual Service Improvement
Level 3 - MANAGE: Taking full control and ensuring progression of service
- Incident Management
- Problem Management (correlated with Call Home)
- Change Management Performance Management
- Service Requests
Level 4 - COMPLETE: On-site resource and liaison to IBT Services
- Dedicated Onsite Resource
- First port of call for issues
KEY SERVICE COMPONENTS
How Are We Different
- Transparent and flexible contracts with utility-based pricing that arranges business needs with costs
- Integrated governance and service management, providing process maturity excellence and business-and-IT alignment
- A shift-left strategy for more substantial proactive intervention
- A vendor-neutral look
Why IBT for Remote IT Support
Economies of Scale with Specialized Infrastructure Services
Our remote IT Infrastructure management services extend an outsourcing partnership strategy that empowers you to benefit from the economies of scale we present as a global provider of specialized infrastructure services. Based on a proven, scalable, and adaptable managed service framework, IBT RIM services ensure that your IT and business goals are fitted.
Maximum Flexibility with Selective Outsourcing
Composed to meet IT governance and compliance obligations, IBT’s remote IT infrastructure service enables you to selectively retain control and outsource IT responsibilities where it contributes the most business value to your individual situation. Mutually, we’ll devise a modular and custom solution that suits your present and projected IT infrastructure, scaling up or down as your conditions change.
Swift Delivery with Automated and Standardized Components
Even with a great degree of adaptability, some components of the IBT RIM Services are automated and standardized, enabling quick delivery, employing proven off-the-shelf tools and products from our reliable tech partnerships. Our delivery model supports efficiency to satisfy your business needs with the reduction of operational risks.
IBT’s RIM is a Step Ahead
IBT’s RIM is a scalable industrialized and cost-effective IT infrastructure management solution devised to suffice your priorities of innovating within budgets while ensuring business progression at the highest defined service levels.