IBT offers different models of Service Level Agreements to Small and Medium Business to maintain and manage their IT Infrastructure.
In these kind of Models, when client have limited number of users in their company, so they do not need to hire an IT Professional to manage and maintain their IT Infrastructure and User IT Issues. We approach small and medium business and understand their needs of IT. Depending on their business model and existing IT Infrastructure we propose and customize SLA as per client’s needs. IBT helps small and medium-sized enterprises get the best from their IT. We offer a complete package of IT services and prove IT Support round the clock.
IBT is different and better in the way we deliver our services. Our Proactive Approach combined with Professional Workforce results in impeccable service delivery.
- Regular on-site maintenance Support
- Unlimited telephone and remote IT support
- 247×365 Call Center
- Certified Team of Engineers
Our proactive IT support service makes your IT work properly, helps your team functioning effectively and gives you the comfort of predictable cost scheme
Proactive IT support aligns your IT with your business needs. Our Client Service Managers begin the conversation with “Where is your business going?” because they believe that understanding our customer is the key to developing appropriate IT solutions and building a long-term partnership.
Proactivity gives you the confidence to simply focus on your job. Your IT is a tool to enable your business to perform; IBT ensures you have the right tools
- Improves Infrastructure Performance Availability
- Measurable & Visible IT Service Management
- Faster & Improved ROI on IT Investment
- Reduced Security Threats
- Real Time expert system problem detection & remediation
- Increased confidence of all stakeholders in the overall IT service availability