IBT has a unique model of relationship calling that is sensitive to the fact that your brand is “out there” during each and every phone call.

We have helped several brands enhance their reputation for customer service through a calling technology backed offering that delivers high standards of customer experience. Our training and quality controls ensure that your customers felt heard and they get close looping on their queries. Our dialer and CRM solution enables you to track and analyze the calls you receive.

 

IBT Service Offerings

  • Customer Service
  • Administrative Support
  • Order Taking & Processing
  • Key Account Management
  • Product Support
  • Technical Support
  • Virtual Reception Services
We enables you to track and analyze the calls you receiveLet's Talk!